Water Billing

Frustrated by High Water Bills? 

Consider checking your sprinkler timer. For example, an average home has eight irrigation zones, each set to run 15 minutes. One cycle can use over 2,500 gallons of water; factor in multiple programs (twice a day/twice a week) and usage can increase to over 40,000 gallons a month. This would be in addition to inside the home usage, estimated at 2,000 gallons per person. To learn more about water use and how to read your meter, visit the High Consumption page. 

City of McKinney Utility Bills

The Water Billing Department bills city residents for the following services. Services are billed in a combined monthly statement.
  • Water
  • Sewer
  • Drainage Fees
  • Trash (residential customers inside city limits only)

Online Access and Payment


Access your account online to make payments or view account information.

Request / Change Service


Requests for service (new / move / cancel) must be submitted either online or in our office. 

Frequently Asked Questions (FAQs)


Have questions? Remember to visit our convenient Frequently Asked Questions!
  

Is your contact information up to date?


Please ensure that your current phone number, email and mailing address are reflected
on your account.